Get Started as a DAM Admin

Serving as a Bynder DAM Admin is a critical role in your organization. You are the gatekeeper of your organization's digital asset management.

A Bynder Admin provides training and serves as the end users' primary point of contact for Bynder-related questions. You are responsible for customizing the Portal's homepage, maintaining assets and taxonomy, and setting user visibility and permissions.

This guide is designed to help DAM admins efficiently manage and optimize Bynder's DAM, whether you are a brand-new admin, just off onboarding, taking over for a previous admin, or need a quick refresher!

Note

Are you the Admin for one of our other solutions? Click here to find the right guide for you.

Post Onboarding Checklist

Customize the DAM for Your Organization

Configure your Homepage

Customize the DAM for Your Organization

You can adjust your Portal's appearance to align with your company's brand identity. This customization is primarily done during onboarding, but if your company undergoes any branding updates, we recommend updating your Bynder portal to maintain a consistent user experience.

To Do Frequence Tip
Customize your Portal URL to match your branding During Onboarding optional
Set up Single Sign On (SSO) for your Users (optional) During Onboarding recommended

Allow users who aren't logged in to upload assets for approval by enabling External Uploader (located on the login page)

Tip - this is great when you're working with external agencies.

During Onboarding

Note: This feature is automatically enabled in your Portal; to turn it off, contact your Onboarding Manager or Customer Success Contact

 Once the assets are uploaded, they are sent to the Waiting Room, where you can approve or deny them.
Add your company logo to your Bynder account During Onboarding recommended
Set up a background image for your login During Onboarding optional
Add company colors During Onboarding optional
Add your custom font During Onboarding optional
Upload favicon During Onboarding optional
Customize the login page Post Onboarding recommended
Customize error messages for users if they have a failed login or are denied access to the Portal Post Onboarding recommended
Create a general support form that can be configured within the Portal settings. This form allows users to ask questions or request Support directly on the Portal without leaving the page. It also allows users to contact the right department for help. This should not be to direct users to contact Bynder Support; it should be an internal contact. During Onboarding recommended
You can create a Custom Link Tab in the Portal to link to an external site, such as the Bynder Knowledge Base or another site your users may frequently visit. Post Onboarding recommended
Add a custom Privacy Policy to display when users click the Privacy Policy tab within their Bynder portal. During onboarding optional
Create a User Access Registration Form to allow users to request access to the Portal via a registration form. During Onboarding
But can be configured post-launch.		 Optional
Set up derivatives manually or automatically, or use the crop tool to create derivatives. During onboarding, it can be adjusted post-onboarding.  

Nice to Know

  • Every Portal is enabled with the standard theme; however, you can upgrade to a custom theme if you still need to purchase one. Reach out to your Customer Success Contact to learn more about upgrading and associated costs.

Configure your Homepage

Your homepage is your users' first impression of your DAM. It plays a crucial role in reflecting your brand and showcasing what's happening within your organization. We've seen that companies that regularly update their portal homepage effectively rebrand and showcase new products or initiatives, leading to higher user engagement.

Need some inspiration?

Please take a look at some on-demand resources for the Homepage Deep Dive, Homepage Management Training, or the Homepage module (part of our Admin Basics Course) to learn how other companies customize their homepages.

Weekly Maintenance

DAM, if only there were more hours in the week…

Suppose you have only 1 hour per week to spend on DAM maintenance. In that case, we recommend you prioritize auditing the waiting room, managing user access requests, refreshing your homepage, and publishing collections online.

Task Duration Permission Details
Audit Waiting Room 20 minutes

Request Types to Audit

  • External Uploader
  • Upload
  • Download
  • Workflow Approval (if enabled)

Most critical audit areas:

  • Is there a photographer sending you assets via an external uploader?
  • Do you have work in progress for a brand campaign in Asset Workflow?
Manage User Access Requests 10 minutes

z

[If you have user access request form enabled]

Getting users into Bynder as quickly as possible helps ensure the DAM remains the single source of truth for your organization's content.

Admin Guides to our Solutions

Asset Workflow

With Asset Workflow, you can collaboratively, efficiently, and streamline brief, proof, and approve digital assets. You can also effortlessly manage content versions, capture vital feedback, and maintain brand compliance.

Get Started as an Admin

Content Workflow

The Content Workflow solution helps you organize and produce large volumes of written content. From articles and blog posts to entire website builds or complex marketing campaigns

Get Started as an Admin

Studio

Studio is the ultimate platform for empowering your teams to create on-brand content in minutes, including images, videos, and GIFs.

Get Started as an Admin

Your Resources

24/7 Support

Search our Knowledge Base, regularly updated with support resources, troubleshooting tips, and solutions.

Join the Bynder Community

We recommend joining the Bynder Community to share ideas, ask questions, and connect with our Bynder customers and fellow admins!

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