Summary
All file types can be uploaded and stored in your Bynder portal, however not all file types can be previewed. You can preview an asset when it has a maximum file size of 50 GB and one dimensions maximum pixel size is 25000 pixels.
Supported File Types for Preview
| Images | Documents |
Videos |
3D |
|
ai (Adobe Illustrator file previews may experience issues when created with "tiling patterns") bmp dng eps gif indd jpg png psb psd raw sketch svg tif tiff webp heic |
doc docx ppt pptx |
mp4 wmv mpeg mov (prores) avi flv vob mkv m4v f4v 3gpp 3gp ogv ts mts m2ts 3g2 m2v webm
|
glb |
Note: Videos that exceed 8192 (width) x 8192 (height) pixels will not have preview capabilities. Custom fonts within files may not always be visible in the preview, and a default font will be shown.
FAQs
Why can't I see a preview for my office files?
The maximum file size that is supported for office files is 400MB. Office files larger than that can be uploaded, but a preview will not be generated.
Are emojis supported when previewing Office files?
Yes, emojis are supported during preview, but they are rendered in greyscale using version 16 of the Noto font set. Any derivative documents generated from the original will also display the emojis in this greyscale style.
Why does the font on my preview look different than the custom font of my file?
Bynder cannot support all fonts within preview, some custom fonts will therefore appear as a default font in preview. The file itself will continue to have the custom font.
Why is my file not giving me a preview when it is a supported file type?
It could have been flagged by the antivirus feature in the Waiting Room. If that is not the case it could be that the file is password-protected.
I can't preview my Adobe Illustrator file?
It is not preview-able if the file was not saved as PDF compatible.
Related Articles
Supported File Formats in Studio
Antivirus Scan for Uploads to Waiting Room
Level: Beginner
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