How To Manage And Customize Thumbnails

Candace Estelle
Candace Estelle
  • Updated

Summary

Sometimes you want or need to adjust the thumbnail for your assets. This article will explain the step by steps for customizing and deleting thumbnails for the assets in your bank, including video assets. You can also request to have your thumbnails set to secure so that they are only visible to those with the correct credentials. 

Who?

These features needs to be enabled by Support. Once they are enabled a user must have the edit assets permission to be able to customize thumbnails.

Why?

Thumbnails allow users to understand the content of the asset without needing to open the asset. Customizing thumbnails allows you to have complete control of what is seen when quickly viewing your asset bank. When it comes to video assets Bynder automatically selects the first frame of the video as your thumbnail. Customizing video asset thumbnails allows you to preset a timecode where the thumbnail frame is selected, or allow you to customize thumbnails video by video. 

How?

What File Types Are Able To Have Custom Thumbnails?

  • Image: .jpg, .png, .bmp, .tif, .gif, .ai, .psd, .indd

  • Video: .mp4, .mov, .avi, .3gp, .m4v, .wmv

  • Audio: .mp3, .m4a

  • Misc: ZIP files, .XML, .doc, .ppt, .xlsm

How To Add A Custom Video Thumbnail

  1. Click the asset you want to update.
  2. Open the Edit tab.
  3. Expand the Generate new thumbs tab.
  4. Select the frame you prefer as a thumbnail with your mouse and click Current video position.generate-new-thumbs.png

Note: You can also automate the video thumbnail generation so that you do not have to manually change it for every video. You can decide that a thumbnail should be created from the screen that appears after 4 seconds of the video have passed.

How To Add Other Asset Types of Custom Thumbnail

  1. Navigate to Assets.

  2. Select the file in which you would like to edit the thumbnail.

  3. Click edit and scroll down to the Custom thumbnail option.

  4. Click + and select a file from your Desktop.

  5. Click Save and refresh your page, the update can take several moments.

Note: You cannot crop or select a focal point on a thumbnail. You must update a custom thumbnail if you update an asset. All derivatives are created from the original image. 

How To Manage Thumbnail Background Transparency

When uploading assets with a transparent background the background will appear as a grey and white checkerboard in the background of the asset. It is possible to adjust this by contacting your Customer Success Contact and indicating which file extensions should have transparent thumbnails and which ones should not.

Note: Transparent thumbnails for TIFF files are not supported when the file includes transparent clipping paths, which often occurs when the TIFF file is saved in Adobe Photoshop. The TIFF file contains more than one alpha channel or a custom alpha channel. Additionally the ExtraSamples metadata field of the TIFF file can only have one of the following two values: associated alpha or unassociated alpha. The value unspecified is not supported.

How To Delete A Custom Thumbnail

  1. Navigate to Assets.

  2. Select the file in which you would like to edit the thumbnail.

  3. Click edit and scroll down to the Custom thumbnail.

  4. Click  the trash icon to remove the custom thumbnail.

default_zip_placeholder.png
custom_zip.png

 

FAQs

Why are my thumbnails not generating?

Make sure you are adding a custom thumbnail to assets that have the correct file type.

Who can't I customize my thumbnails?

Make sure you have the correct permissions. Remember that you must have Support enable this feature before you will have access, even if you are a Bynder Admin.

What if I don't want to upload thumbnails?

Thumbnails for most file types will automatically generate, this option is best for users that wish to customize the thumbnail of the asset.

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