Managing Content in the CX User Community (CXUC) as a Manager or Creator

The CX User Community (CXUC) Overview page serves as a dedicated area for content management within Landing Pages and Guides. The sidebar that appears in the overview is only visible to managers. 

You can customize the overview page to display your Guides and Landing Pages in a grid or list view. 

Manging Groups (if enabled)

If you have access to this section you can search and manage your guide groups. 

Managing Guides

Select this section to create a new guide, edit a title, copy a link, share, duplicate, delete, move a guide to a group, feature a guide, or set or remove a cover.

Managing Landing Pages

Select this section to create a new landing page, edit a title, copy a link, share, duplicate, delete, or set or remove a cover.

Managing Themes

Within this section, you can manage the Themes.

Managing Custom Links

Within this section, you can create and manage custom links.

 FAQs

Can those with viewer permission access the CX User Community (CXUC) overview page? 

No, users with Viewer permissions cannot access the overview page. The design ensures that viewers can only see the Landing Pages and Guides shared with them, without additional content. However, they can customize their view if needed. 

What does the Featured toggle do for a guide?

Turning on the Featured toggle highlights a guide on the Guides overview page so users can find it quickly. Featured guides are displayed at the top of the overview located in the Featured section, ahead of other guides. Use it for the guides your users need most often, such as your core brand guidelines or a current campaign toolkit.

Featuring a guide does not change who can see it. Visibility is still controlled through Share, so a featured guide only appears to users who have been given access. If you feature a guide that hasn’t been shared yet, only its creator and users with the Manager permission will see it.

Who can feature a guide?

Users with the Creator or Manager permission can feature a guide from the Guides section of the CX User Community overview page. Users with the Viewer permission cannot access the overview page and cannot feature guides.

How do I feature a guide?

1. Navigate to CX for User Community > Guides.
2. Find the guide you want to highlight and open its options menu.
3. Switch on the Featured toggle.

To remove a guide from the featured list, follow the same steps and switch the toggle off.