Permissions in CX User Community (Brand Guidelines)

To grant access to the CX User Community (Guides, Landing Pages, and Custom Links), you can assign specific roles to a Permission Profile. This can be done in the Permissions Management section of your portal.

You can customize three permission types, Creator, Manager, and Viewer, according to your requirements. 

In addition, if you would like certain users to be able to upload assets to Landing Pages or Guides, they will need to have the following permissions enabled. 

Note

Only one Brand Guideline can be set up per permission profile to avoid conflicting user rights.

Themes

Manage the Portal Look & Feel

Users with this permission can create and manage themes in Landing Pages and Guides.

Guide and Landing Page Permissions

Creator

Users with this permission can create and manage their own Guides and Landing Pages and view Guides and Landing Pages created by other users that are set to be visible to them. However, they cannot manage or modify content created by others.

Manager

Users with this permission can manage all Guides and Landing Pages and their content. This includes setting a cover image, managing access rights, changing the title, or deleting a Guide or Landing Page. The role is called ‘editor’ and is intended for portal administrators.

Viewer

Users with this permission can view the content of all Guides and Landing Pages that are set to be visible to them. They cannot add or edit any content in the respective solution.

(Legacy) Styleguide