If you are not a registered user, for example, you are a photographer doing a photo shoot for a company, you can still easily upload the photos into the company's Asset Library. In this way the assets reach the right users and the users can immediately start working with the new assets.
Select your situation below
I am an external user and want to upload files
Go to the login page of the portal.
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Drag and drop the assets into the External Uploader field. The upload starts automatically.
Note
There is no limit to the number of files per upload batch. The default maximum file size per file is 50GB.
Unsupported browsers may have lower file size limitations.
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Enter the email address of one or more recipients or make a selection from the predefined list of recipients.
Note
Separate email addresses with a comma.
Enter your email address.
(Optional) Type a message to the recipient.
(Optional) If required, provide the archive date.
Click Send files.
The files are uploaded to the portal's Waiting Room for audit. The recipient gets an email notification that the files have been uploaded with a direct link to download the files.
Hover over the image below for a visual walkthrough
I am an administrator
Sometimes you work with external parties such as photographers or agencies that do not have an account but still need to upload material to your portal. Here is where the External Uploader comes in.
This tool allows external users to drop their files for approval. The files are uploaded to the portal's Waiting Room for audit. The recipient gets an email notification that the files have been uploaded with a direct link to download the files. Read more about the customizations that can be set up below.
Restrict usage of the External Uploader
What usage do you want to restrict?
I want to limit who can receive files
When users upload assets with the External Uploader, they can enter an email address of the recipient. If you want to limit this to certain recipients only you can make use of a pre-selected list with email addresses. Only those users can then receive files shared by the External Uploader.
Provide your Customer Success Manager with a list of approved recipients, so that they can help you setting this up.
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