If you are not a registered user, for example, you are a photographer doing a photo shoot for a company, you can still easily upload the photos into the company's Asset Library. In this way the assets reach the right users and the users can immediately start working with the new assets.
Select your situation below
I am an external user and want to upload files
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Go to the login page of the portal.
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Drag and drop the assets into the External Uploader field. The upload starts automatically.
Note
There is no limit to the number of files per upload batch. The default maximum file size per file is 50GB.
Unsupported browsers may have lower file size limitations.
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Enter the email address of one or more recipients or make a selection from the predefined list of recipients.
Note
Separate email addresses with a comma.
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Enter your email address.
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(Optional) Type a message to the recipient.
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(Optional) If required, provide the archive date.
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Click Send files.
The files are uploaded to the portal's Waiting Room for audit. The recipient gets an email notification that the files have been uploaded with a direct link to download the files.
Hover over the image below for a visual walkthrough
I am an administrator
Sometimes you work with external parties such as photographers or agencies that do not have an account but still need to upload material to your portal. Here is where the External Uploader comes in.
This tool allows external users to drop their files for approval. The files are uploaded to the portal's Waiting Room for audit. The recipient gets an email notification that the files have been uploaded with a direct link to download the files. Read more about the customizations that can be set up below.
Restrict usage of the External Uploader
What usage do you want to restrict?
I want to limit who can receive files
When users upload assets with the External Uploader, they can enter an email address of the recipient. If you want to limit this to certain recipients only you can make use of a pre-selected list with email addresses. Only those users can then receive files shared by the External Uploader.
Provide your Customer Success Manager with a list of approved recipients, so that they can help you setting this up.
I want to limit who can use the External Uploader
The External Uploader whitelist allows you to decide which external users can make use of this tool. During the upload the system checks whether the email address is allowed to upload material via this tool and blocks the upload if necessary. Find more information about the whitelisting below.
I want to create a whitelist
Both internal users as well as external users can be added to the External Uploader whitelist and will not affect your user licensing.
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Go to the Settings>Waiting Room.
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Click on Manage access whitelist and a pop-up window will open.
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In the email address field enter the email address you want to whitelist and click on Add to whitelist. Repeat this step if you want to whitelist other email addresses.
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Click on
to close the screen.
Note
It is not possible to whitelist a root domain (example.com). Only individual email addresses can be whitelisted.
Tip
Did you make a mistake? You can easily remove a user by clicking on 
in front of the email address
I want to add a user to the existing whitelist
Both internal users as well as external users can be added to the External Uploader whitelist and will not affect your user licensing.
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Go to the Settings>Waiting Room.
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Click on Manage access whitelist and a pop-up window will open.
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In the email address field enter the email address you want to whitelist as well and click on Add to whitelist. Repeat this step if you want to whitelist other email addresses.
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Click on
to close the screen.
Note
It is not possible to whitelist a root domain (example.com). Only individual email addresses can be whitelisted.
Tip
Did you make a mistake? You can easily remove a user by clicking on in front of the email address
I want to remove a user from the whitelist
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Go to the Settings >Waiting Room.
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Click on Manage access whitelist and a pop-up window will open.
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Click on
in front of the email address you want to remove. -
Click on
to close the screen.
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