During the implementation phase of your portal, your Onboarding Managers will have full access to your portal. This means they can import assets, customize and configure the portal to your liking, and help you get it up and running quickly. Once the implementation is almost finished, you and your Onboarding Managers will decide if Bynder should still have access to your portal. By giving us access, you can continue to receive support services from us. This allows us to assist you more effectively with technical issues or any specific questions you have for your Customer Success Manager regarding your portal.
How to Grant Bynder Access to My Portal
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Go to
>Advanced settings>Portal settings and click Bynder portal access in the left sidebar.
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Check if the access is currently disabled. The switch should be on the left and greyed out.
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Toggle the Allow Bynder access to the portal switch to grant access to Bynder.
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Click Save changes.
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Go to
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Check if the access is currently enabled. The switch should be on the right.
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Toggle the Allow Bynder access to the portal switch to revoke the access of Bynder.
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Click Save changes.
As a portal administrator, you can easily revoke our access by following these instructions.
In case you decide to switch it off, Bynder teams will no longer have access to your portal. Should you require assistance from one of our teams you'll have to change the setting to ON before we can help you. Only the portal admin can change this setting; if you are not the portal admin you will need to reach out to them. This can result in delayed support times.
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