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Slack Integration

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Slack is a messaging app for businesses that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate. Bynder offers two different Slack connectors, Slack Notifications and Slack App.

Slack Notifications

With Bynder's Slack integration, you can instantly turn updates made within your Bynder DAM into messages in Slack so that everyone will have the most up-to-date information. You'll be able to work from both platforms and stay synchronized!

How to Enable Slack integration?

Contact your Customer Success Manager to learn more about enabling Slack Integration.

How to set up the integration

  1. Log in to Bynder and Navigate to settings-icon.png Settings > Advanced settings > Portal settings.

  2. Click Browse Integrations in the left sidebar, then Configure in the Slack Connector section.

  3. Enter a Name for this configuration.

  4. Select New authentication to add your Bynder domain, which is the URL of your Bynder DAM and a Permanent Token

    • Setup will require a Bynder permanent token with read/write assets and read/write metaproperties. Learn more about Permanent Tokens here.

  5. Click Next.

  6. Add your Contact Email address. You'll receive an email once the configuration is complete.

    slack_contact_email.png

  7. Enter your Timezone in the messages (only a one-time zone is allowed).

  8. Click Next.

  9. Click New Authentication to connect your Slack account.

    slack_authentication.png

    • Once connected, you will be directed to Slack's login page.

    • When notifications are sent, the user authenticated here will appear as the sender.

  10. In the dropdown, select the Slack Channel, group, or person that will receive notifications.

    slack_channel_required.png

  11. If you want notifications sent at an interval, enter a Time Interval. Add the interval number and select the Unit (minutes, hours, days, weeks, months).

    slack_channel_interval.png

    Note

    While you are required to enter an interval and unit, if you want all available notifications sent in real-time, check all options for the Notification Types in the step below.

  12. Check the box next to the Notification Types that you would like to be sent in real-time.

    Note

    Not selected types will be sent in batches at intervals specified in the previous step.

    slack_notification_types.png

  13. Click Save.

How to use the integration

Once the integration has been configured, the original email address from Step 6 will receive an email notifying them the configuration was successfully set up.

Changes made within the Bynder DAM will now be sent directly to the Slack channel, group, or individual you selected. Notifications will come from the person who set up the integration -it will appear in the selected Slack channel, depending on the type of update information that appears will vary.

The following actions will elicit a notification to Slack:

  • Upload a new asset or version

  • Archive/set an asset to be archived.

  • Delete an asset

  • Change the metaproperty

Once the above action is complete, the following will appear in the Slack notification:

  • Thumbnail of an asset (available on all notifications except  when you delete, set to archive, and archive an asset )

  • Name of person (this appears when adding a new asset)

  • Internal Bynder Asset link

  • Timestamp of the change (in the Timezone configured)

Edit the integration

If you want to disable the integration, update your Slack channel, or edit the time intervals, you can edit the configuration.

  1. Navigate to settings-icon.png Settings > Advanced settings > Portal settings.

  2. Click My Integrations in the left sidebar, then Edit in the section of the connection that you would like to update.

  3. Make your changes, then click Save.

FAQ

If a new version of an asset is uploaded, will the Slack notification include that person's name?

No, at this time, the only time you see a person's name is if they upload a new asset.

Can I configure more than one Slack channel?

Yes, you would need to create an additional configuration by following the steps how to set up integration and selecting the additional channel/ user that you want to receive notifications.

Can I make changes to my assets from within Slack?

No, at this time, you cannot make changes to your assets from within Slack.

What if I want to have all of my notifications sent in real-time versus in intervals?

Even though it is required to include a time interval in the configuration, by checking all of the  notification types, you will automatically receive notifications in real-time.

Can I configure the notifications to be sent to a private slack channel?

Yes, you can configure notifications to be sent to a private slack channel (in addition to public channels).

Slack App

Slack App allows you to find and share assets from your Bynder DAM in Slack. This ensures that only the most up-to-date assets are shared and helps you keep your brand consistent.

Read more about this integration on the Slack App Directory.

How to install the Slack integration?

  1. Visit our Slack integration page and click Add to Slack. You will be redirected to the Slack installation wizard.

  2. Enter your workspace's Slack URL.

  3. Use one of the available sign-in methods to log in to the Slack workspace of your organization.

  4. Check the requested app permissions and click Authorize if you accept this.

  5. If the installation was successful, you will see the Bynder has successfully been installed message. If not, read the error message and try again.

How to connect Slack to your Bynder portal?

  1. Open Slack and go to one of your chats.

  2. Enter /bynder login YourPortalURL.com

  3. Click the Connect Bynder account link that will be displayed in Slack. You will be redirected to the portal in your browser.

  4. Login to the portal.

  5. Grant the Compact View access to Bynder by clicking Yes. This will allow the Compact View to fetch the assets from the portal. If the connection has been set up correctly, you will see the message You have successfully logged in.

  6. Return to Slack, and you can now start using the Slack integration.

How to share assets?

There are two ways to search for assets. If you don't want to leave Slack, use keywords to find the assets you need.

When you prefer using your portal's filters and search bar, use the Compact View in your browser. Select your preferred method below.

I want to use keywords in Slack.

  1. Open the Slack chat where you want to send a Bynder asset.

  2. Enter /bynder keyword

    Replace keyword with your own keyword. All assets that match your keyword will be returned in a horizontal carousel view.

  3. Search for the asset you need by clicking Next to see the next assets in line. You can always go back to the previous one by clicking Previous.

  4. Click Send once you've found the asset you want to share.

  5. (Optional) Repeat these steps if you want to share more assets.

I want to use filters and the search bar.

  1. Open the Slack chat where you want to send a Bynder asset.

  2. Enter /bynder browse.

  3. Click the Open browser button that will appear in Slack. You will be redirected to the Compact View of your portal in the browser.

  4. Use the available filters or search bar to find the assets you want to send, select them and click + Add media. The assets will be shared in your Slack chat.

How to share assets from a collection?

You can easily share assets from a collection. Search for the whole collection if you're unsure which asset to share. If you already know which asset to pick from your collection, you can add additional keywords so that only specific assets from your collection will be returned.

Select your preferred method below.

Complete collection search

  1. Enter /bynder collection=name to have all assets from a collection returned.

    Replace the name with the name of your collection. This will return all assets that are inside the collection.

    Note

    You can only share your own created collections and not the collections that were shared with you.

  2. Look for the asset you want to share by browsing through your collection using the Next and Previous button.

  3. Click Send once you've found the asset you want to share.

  4. (Optional) Repeat these steps if you want to share more assets.

Specific search

  1. Enter /bynder collection=name keyword to have specific assets from a collection returned.

    Replace the name with the name of your collection and replace keyword with a metadata keyword your asset is tagged with. This will return the assets in the collection that match your search criteria.

    Note

    You can only share your own created collections and not the collections that were shared with you.

  2. Look for the asset you want to share by browsing through your the results using the Next and Previous button.

  3. Click Send once you've found the asset you want to share.

  4. (Optional) Repeat these steps if you want to share more assets.

How to log out?

You can easily log out and disconnect your Bynder portal from your Slack account.

  1. Open any Slack chat.

  2. Enter /bynder logout.

  3. If successful, you will see the message You successfully logged out.

Please give us your feedback

Your feedback is essential and helps us to keep improving our Slack integration. You can quickly leave your feedback in Slack.

  1. Enter /bynder feedback YOUR FEEDBACK.

  2. Replace YOUR FEEDBACK with the feedback you want to share with us.

Learn more

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