How To Create And Manage Custom Links

Summary

Custom links allow you to create branded, shareable URLs, replacing long, complex links with short, on-brand vanity URLs. This article will guide you through the process of creating and managing custom links with Bynder's CX User Community feature.

Who?

This feature/solution requires your Customer Success Contact to enable, but then individual permissions can be done by the Bynder Admin.

Once enabled users must have at least one of the custom links specific permission to use this feature. The view custom links permission allows users to view custom links shared with them. Create custom links allows users to have the same permissions as view custom links as well as be able to create custom links and edit those links that belong to them. Manage custom links can do everything the previous permissions can as well as edit and delete all custom links. 

Why?

Custom links with Bynder are incredibly versatile. Custom links can include features like password protection, start and expiration dates, and customizable QR codes, enhancing both user experience and content distribution. They can be used for public campaign landing pages, sharing collections, and sharing internal Bynder portal sections or sharing the portal's Bynder Express link. Custom links can even have language codes for localized content distribution. 

Note: If you don't have these permissions enabled please contact your Bynder Admin. 

How?

Creating A New Custom Link

1. Navigate to your Portal Settings > Custom Links. 
2. Click the ➕ New link button.
3. In the Link tab enter the Destination field: Enter or paste the entire URL of the page you want to direct to. 
4. Add a Title for the custom link. Once you enter a title, it will automatically be included in the custom link after the "/by/."
5. You can modify the custom link name directly in the custom link field.  
6. (Optional) Select from the available customizations (duration, password, or QR code).
7. Once you've made your selections click Save to create your custom link.
8. The link will be automatically copied to your clipboard, and ready to use!

How To Set Duration

1. Navigate to the Duration tab and enable the Set Duration option to set the link's start and end date.
2. Define the link's start and end dates in the Start date and End date fields. Links will not work outside of these defined dates.
3. You can modify the duration after setting it.

Note: To disable Set Duration simply toggle the button to the off position, and the link will remain active indefinitely.

How To Password Protect Custom Links

1. Navigate to the Password tab and enable the Set Password option. 
2. The password must be at least six characters long.
3. Enter the password in the Enter password and Re-enter password fields.

Note: To disable Password Protection simply toggle the button to the off position, the link will then become public.

How To Create A QR Code For Custom Links

1. Navigate to the QR code tab.
2. (Optional) Enable the Logo option to display your account logo at the center of the QR code, or  click Select logo to choose a different image for the QR code image.
3. (Optional) Use the Foreground color and Background color fields to pick colors with the color picker or by entering a hex code.

How To Edit Custom Links

1. Navigate to your portal > CX for User Community > Custom Links.
2. Select the button next to the custom link you want to edit, click Edit.
3. Make the necessary changes in the available tabs.
4. Select Update to save the changes.

How to Delete Custom Links

1. Navigate from your portal to CX for User Community > Custom Links.
2. Select the button next to the custom link you want to remove and click Delete.
3. Read the warning message, and click Yes, delete to permanently remove the custom link and all associated analytics. 

   

How To Access Custom Links Overview

1. Navigate from your portal to CX for User Community > Custom Links.

Here you can see all the necessary information for your custom links.

FAQs

Will I see any information on impressions or visits?
Yes, we have analytics to see the number of clicks on the custom link from the custom link overview page.

What happens if I delete a custom link? Will it redirect to the original URL?

If you delete a custom link and someone tries to access it, they will receive a Access Restricted Content error message. It will not redirect to the destination URL.

Where can I see the analytics on custom links?

In the custom links overview page, where you'll be able to see all the data relating to your custom links.

Related Articles

How To Share CX User Community Content With Internal Users

Understanding CX For User Community Packages