Summary

Bynder's Notification Center keeps you informed about important portal activities, including asset lifecycle events, collection sharing, workflow updates and many more - both through in-app and email notifications. We continuously improve our notifications based on your feedback.

Coming September 7: User Preferences

Starting September 7, we're gradually rolling out a new User Preferences panel that lets you choose how you receive each notification — by email, in-app, or both. See Using User Preferences below to learn how to access it once it's live for your portal.

Why?

Clutter-Free Workspace: The ability to delete notifications allows you to permanently clear out completed tasks and maintain a clean feed.

Seamless Session Persistence: The "Only unread" toggle now remembers your preference between sessions, saving you time and clicks every time you log in.

Faster Visual Triage: Updated styling makes different notification types (e.g., workflow updates vs. asset comments) visually distinct so you can scan and prioritize your work instantly.

Clearer Troubleshooting: Improved error messages provide direct, actionable clarity if something goes wrong.

Complete Brand Consistency: All system emails automatically feature your portal's custom logos and color schemes, removing visual discrepancies and ensuring a professional experience.

Understanding The Notification Center

The Notification Center interface allows you to easily track, filter, and organize your system alerts.

From this interface, you can take the following actions:

• Filter and Toggle: Filter alerts by their specific feature type or use the Only unread toggle. The state of this toggle automatically persists between your active sessions, keeping your preferred view intact when you log back in.

• Mark as Read or Unread: Manage your workflow by changing the read/unread status of alerts one-by-one or in bulk.

• Delete Notifications: Permanently clear out notifications you no longer need to maintain a clean, organized inbox.

• Identify Context Quickly: Review high-visibility notification styles that clearly distinguish between task types, complete with improved, descriptive error messages to help you troubleshoot actions instantly.

Email Branding and Appearance

To ensure a consistent brand experience, Bynder automatically applies your portal's custom branding and theme settings—such as colors and logos—to all system emails sent from the platform. This guarantees a seamless, cohesive identity for your users across every automated communication.

Refreshed System Emails

All system-generated emails feature our refreshed, modern brand identity.

• Consistent Security: While the aesthetics are modern and clear, all security protocols and sender information remain exactly the same. You can continue to trust these communications as official and secure updates from our team.

How?

Accessing the Notification Center

1. Log in to your Bynder portal.

2. Click the Bell Icon in the top navigation bar to open the notification preview menu.

3. Click on any notification to view the asset or project directly.

Managing and Deleting Notifications

To organize your notification feed, you can change the status of individual messages or remove them entirely:

• Mark as Unread: Hover your cursor over a notification and click the Circle Icon (status toggle) to mark it as unread. Unread notifications remain highlighted in your feed.

  

• Mark as Read: Hover your cursor over a notification and click the Circle Icon (status toggle) to mark it as read. 

  

• Delete a Notification: Hover your cursor over the notification you want to remove and click the Trash Can Icon to permanently delete it from your feed.

• Bulk Actions: Click Mark all as read to instantly mark all unread alerts as read, clearing your notifications quickly. Or select Delete all to remove all alerts at once and start fresh. You will receive a pop-up window for you to confirm deleting all of your notifications.

Filtering Your Feed ("Only unread" Toggle)

1. Navigate to the Notification Center dashboard.

2. Switch on the Only unread toggle to hide all read notifications.

Note: You don’t need to set this again. The Only unread toggle stays on between sessions and will be active the next time you log into Bynder.

Using User Preferences

Starting September 7, you can choose exactly how you want to be notified — by email, in-app, or both — using the new User Preferences panel.

Accessing User Preferences

1. Open your Inbox (Bell Icon) in the top navigation bar.

2. Click the Preferences Icon in the top right corner of the Inbox panel.

Alternatively, click Manage your notification preferences in the footer of any notification email to go straight to your preferences.

Adjusting Your Channels

Once you're in User Preferences, you'll see every notification type that can be adjusted. For each one, simply switch the toggle on or off for the channel you want — Email or In-app.

Note: Some notifications require at least one channel to stay on, so you won't be able to turn every channel off for those.

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