With a support form users can contact the right person when they have content related questions or experience technical issues. The support form is available within the portal. This way, users don't have to leave the portal in order to request the assistance they're looking for. With just a few clicks they can select the department they need assistance from and send a message describing their question or issue.
Normally the support form is set up in collaboration with your Onboarding Manager during the implementation phase of the portal. Contact your Onboarding Manager or Customer Success Manager if you would like to have the support form enabled for your portal. We're happy to further assist you in setting this up.