Export User Data Via CSV – Bynder Support

In the User Management section of your portal, you can export all your users and their profile information to a CSV.

By default the following fields are available in the CSV export:

First name
Last name
User ID
Username
Email Address
Last Login Date
Account Status
Country
Phone Number
Job
Company Name
Department
Number of Logins
Permission Profile
Assigned User Groups
Created Date
Deactivation Date
SSO Only
Website

Please contact Support if you would like the following additional fields to appear in your export.

Department code
Address
Postal code
City
Twitter account
Linkedin account
State
Fax
Opening hours
Office Number
Cellphone number
Second address details

Note

All available user data will be exported. The CSV export will not reflect any filters applied in User Management.

Create a User Data CSV Export

Navigate to Settings > Users & rights > User Management.
Click Export to CSV.
You will receive an email with a download link.

Note

If you do not receive an email, please check your SPAM folder.

4. Click the download link and then click Download.

Troubleshooting

The generated CSV is a semicolon-delimited file. Depending on the settings of your computer, the file might open misformatted. If so, see below for alternative ways of opening the file.

Numbers:
- For Mac users, open the downloaded CSV file in Numbers.
Google Sheets:
- Navigate to Google Sheets.
- Create a new blank spreadsheet, then click File > Import.
- In the Upload tab, select the downloaded CSV file from your computer.
- Click the Separator type dropdown and select Custom.
- Enter; in the Custom separator field, then click Import data.
Excel:
- Before opening in Excel, first open the downloaded CSV in a text editor, such as TextEdit on a Mac or Notepad on Windows.
- Add one extra text line at the beginning of the file and enter sep=;.
- Save the file and reopen it in Excel.

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