Deactivate and Reactivate users

When you deactivate a user account, the account will remain available in the portal, but the user will no longer be able to login. If the user needs access again you can reactivate the account at any time.

Deactivating users frees the seats that you can later grant to new users who request access to the system. The exact number of seats per user profile that you have at your disposal is specified in your contract.

Deactivate a Bynder User

 

Who Can Deactivate Users?

Users with the following permission can deactivate user accounts:

• Manage users

Note

If you deactivate a user, you can only activate this user again after a period of 180 days. If you want to activate this user sooner, you need to contact your Customer Success Manager.

1. Navigate to Settings > Users & rights > User Management.

2. Either navigate or search for the user you would like to deactivate.

   

3. Click next to the user you would like to deactivate.

   

4. Click Edit.

5. Uncheck the Active checkbox to deactivate user.

   

6. Click Save.

7. The deactivated user displays Inactive next to the user name.

8. The user will receive an email notifying them that their portal has been deactivated.

Note

You can filter for inactive users in the search bar of the user management page.