Download Assets in the Asset Bank

  • Updated

You can download one or more assets stored in your Asset Bank. You can download the original file and any associated derivative with permission.  

In addition, you can use CDN to download assets in your portal.

Who Can Download Assets

As a Bynder Admin, you can manage who can download certain asset types. You can assign a user or users in your portal who approve when another user downloads an asset from your portal.  

Who can download the original files

  • Download original assets

Who can download assets with metadata

  • Export metadata CSV file on download

Download a Single Asset

  1. Navigate to your Asset Bank.
  2. You can search or filter assets to find the one you want.
  3. Select the asset you would like to download.
  4. In the Asset Detail View, scroll down to Download all files.
  5. Click one of the available download buttons in this section. Depending on your permissions, you have the following options.
    • Original downloads the original file.

    • Any derivative size options depend on whether there are derivatives configured. 

    • Download all files which download the original file and all of the available derivatives.

    • Other downloads other versions as well.

  6. Your download will start automatically and will be saved to your device.
  7. By default, downloads contain the original file name.
    • If you want the asset title listed as the file name, prefixes, and suffixes attached, you may contact Customer Support to configure this in your portal.
    • On specific operating systems and web browsers, if the filename contains certain special characters (*?<>~), they might be replaced by an underscore in the downloaded asset's filename.

Download Multiple Assets

  1. Navigate to your Asset Bank.
  2. You can search or filter assets to find the one you want.
  3. In the Asset Overview screen, click the left button on your mouse and drag the mouse over the assets you want to select. The items in the blue selection will be selected when you release the mouse button, or you can click Command-A to select all the assets. 
    1. We recommend downloading in batches. When triggering the download, the system has to zip the file first. The bigger the file is (the more files you have), the more likely it is to fail as you might have a time out or lose internet connection for a minute.  
  4. Click download.pngin the top filter bar. Screenshot 2023-12-22 at 10.17.05 AM.png
  5. The Download selection pop-up window will open, and you can select from the following:
    • Include XMP metadata, which will download the asset metadata.

    • Download packages
    • Original downloads the original file.
    • Any of the derivative size options depends on if there are derivatives configured. 
    • Export to CSV (if enabled in your portal) will download metadata in a CSV without downloading the assets. Contact Customer Support to enable this feature. 

    • Additional Files: downloads any additional files associated with the asset.
  6. Click Start Download.
  7. Your download will start automatically and will be saved to your device.
  8. By default, downloads contain the original file name.
    • Contact Customer Support to configure your portal if you want the asset title listed as the file name, prefixes, and suffixes attached or if you want to customize your files name.
      • The downloaded files will appear in the following formats:
        • prefix-originalfilename.extension
        • originalfilename-suffix.extension
        • prefix-originalfilename-suffix.extension
  9. Once the download is complete, it will be saved to your device. 
    • (Optional) Notify a user via email when their download is ready. They will receive an email that contains the download link. Contact Customer Support to enable this feature in your portal. 
    • On specific operating systems and web browsers, if the filename contains certain special characters (*?<>~), they might be replaced by an underscore in the downloaded asset's filename.

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