Notification Center in your Portal

Martijn Steur
Martijn Steur
  • Updated

Our Notification Center keeps you in the loop about portal activity, informs you when your downloads are ready, and notifies you when tasks require your attention. 

Note

The information below applies to the latest version of our Notification Center. Contact your Customer Success Contact if your version of the notification center looks different to discuss updating your portal to the latest version.

notification-center.png

How to Enable this feature

Contact your Customer Success Contact to enable this feature.

How to Use the Check Notifications

  1. Clicknotification_center.png in the top bar of your portal to open the Notification Center.

  2. Click a notification to view the request or download the available assets.

How to Mark Notifications Read

Once you have audited a request, downloaded your files, or when you no longer need notifications, you can remove them from the list.

  1. Click the notification_center.png in the top bar of your portal to open the Notification Center.

  2. Hover over a notification and click the delete_notification.png icon to remove the notification from the list.

Please Note: Audit Asset notifications are not automatically removed if an auditor has approved/disapproved an asset. You will still need to clear the notification manually.

Types of Notifications

Bynder supports three types of notifications. Users can receive in-app notifications or email notifications. Additionally, SNS notifications can be set up to send notifications to external systems. If you want to enable any or all of these notifications, please contact your Customer Success Contact.

Notifications for new version uploads

Users who downloaded an asset before can receive an in-app notification when a new version is uploaded to that asset. This applies to the original asset as well as one of the derivatives.

Notifications for archived assets

Users who downloaded an asset before can receive an in-app notification when that asset has been archived. 

Notifications for new asset uploads, updated asset metadata, and deleted assets.

SNS notifications can be sent to an external system when a new asset has been uploaded, metadata has been updated, or an asset has been removed.

FAQ

I want to remove all notifications for a specific solution at once.

Click delete_notification.png in the top right corner of the Notification Center to remove all notifications. Alternatively, you can click delete_notification.png next to the solution name for which you want to remove all notifications.

 

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