Bynder supports Apple's ProRes video format. You can easily upload and download these files, but by default no video preview will be available inside the portal. In order to preview the ProRes videos within Bynder some additional configuration is necessary.
Enabling preview for ProRes videos has some consequences for other .MOV files. When preview for ProRes files is activated, no video derivatives for .MOV files can be created. This includes all .MOV files, so also the ones without ProRes codec.
If video derivatives for .MOV files are necessary for your portal, the in-portal preview support for ProRes videos cannot enabled.
Decide which of these two options best suits your portal. Contact your Customer Success Manager if you want to offer in-portal preview for ProRes videos, who will be happy to help you setting this up.