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How do I add custom thumbnails to files?

Follow Print


When you upload ZIP, an audio or a video file, by default, they have a generic thumbnail. You can change this thumbnail on the Asset detail screen. You can set a custom thumbnail for the following files:

  • Images: jpg, png, bmp, tif, gif, ai, psd, indd
  • Video: mp4, mov, avi, 3gp, m4v, wmv
  • Audio: mp3, m4a
  • ZIP files
  • Other formats: xml, docm, pptm, xlsm

How do file thumbnails look right now?

For example, uploaded ZIP files will by default have generic thumbnails that look like this:

How can I change this?

Once we have activated this feature for your environment, you will be able to select a thumbnail image within the Edit screen.

Open the file you would like to change, click on Edit and scroll down to the bottom. Here, you can upload a new thumbnail image from your desktop or remove existing thumbnails 

Please note that it may take a few moments before the new thumbnail becomes visible in the asset bank.


  • Cropping and setting the focus point are not available for custom thumbnails.
  • You can see the custom thumbnail for video files in the Asset overview, but in Asset detail, it changes to the in-build media player.
  • When you update a version of an asset that has a custom thumbnail, you need to update the thumbnail as well. 
  • All derivatives are created from the original image.

How can I set this up?

Please contact Bynder Support or your Customer Success Manager. We will be happy to activate this feature for you.

 Video Tutorial#: AB036IP


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