How to Access and Export Analytics Reports

Bynder Analytics provides a comprehensive overview of portal traffic and usage. Before exporting your data, you can customize your report using time frame filters and date granularity to tailor the data to your specific needs, such as by date range, user group, or specific collections. Once you've exported the reports you can share them with stakeholders to provide insights into Bynder performance and usage. Learn more about practical tips for effective analytics.

Note

Check out the difference between all of our analytics packages.

Who can view analytics reports?

Users with the following permissions can access and download reports:

How to Access Analytics Reports

  1. Navigate to mceclip2.png Settings > Reporting > Analytics.
  2. Click the dashboard that you would like to view in the left navigation.
  3. You can also apply filters to some dashboards to make your report more specific. For example, you can set a specific time frame and date granularity.

How to Export Analytics Reports and Dashboards

  1. To download the dashboard or report, click on it and select Download or Download Data.
  2. You can download the entire dashboard or an individual graph/data point.
    • Currently, the export is limited to 500 rows.
  3. For some of the Numbers widgets (you can recognize them while hovering over them - the number will get underlined), you can also click on the underscored number to explore data points by the user or see the data points in the drill-down by clicking "Show all."

  • Clicking Show All will drill down the data. However, the expanded view will only show the first 500 rows. In case your data has more than 500 rows, you will see the following warning:
  • By default, the export will show only the first 500 rows if you download your data.

Set Your Custom Limit

To download complete data and not just the first 500 rows

    1. Click on Download > Advanced data options > Number of rows to include > Set your custom limit.
    2. The limit we currently support is 5000 rows.
      • This limitation is in place to guarantee smooth performance.

Supported Browser

Bynder Analytics runs in the following HTML5-supported browsers:

FAQ

I am having issues viewing my dashboard.

If you need help viewing your reports, check here for troubleshooting tips. Your browser may be the issue.

Can I schedule reports for my dashboards?

If Advanced Analytics is enabled, you can schedule reports and even create alerts.

Who is the anonymous user?

The Anonymous User in your Analytics accounts for the actions of external users who are not logged in.

How can I quickly identify users who have downloaded specific assets so I can contact them and inform them not to use it since it’s an outdated version?

Starting on September 2 as part of our September Product Release. You can view the user's first and last name directly inside the dashboard and drill down by the user's email address.

Additional Resources

Updated

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