Approve or Reject Registration Requests

  • Updated

One way to manage Bynder user access is via a request form that, if configured, will appear on your portal’s homepage. Once the requestor completes the form, you can either approve or deny their access to a Bynder account. 



Who can approve or reject user access requests?

Users with the following permissions can:

  • Manage users
  • Manage user portal access

 

NOTE: A Bynder Admin can set up a User Request Approver without adjusting the permission type of the user. The user will receive an email and either approve/reject the requestor.  Learn how to set up a user request approver here

 

Manage User Access Requests via Settings

  1. Navigate to  settings_menu.pngSettings > Users & rights > User Access Requests.

  2.  Either navigate, search, or filter for the user access request. 

  1. Clicknext to the request.

       4. Click Reject or Activate user.

    • If you click Activate user they will receive an email with a link to set up a password for their account. 
    • If you click Reject they will receive an email notifying them of the rejection.
      • [Optional] You can include a reason in the note section for why they were rejected.

Manage User Access Requests via Email

For those users who do not have access to the User Access Requests section on your portal, you can approve/reject users via email.

  1. Click on the link in the email that you receive with the user access request.
  2. Click Reject or Activate user.
    • If you click Activate user they will receive an email with a link to set up a password for their account. 
    • If you click Reject they will receive an email notifying them of the rejection.

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